How to check if a travel agency is licensed and solvent (Taiwan)

Before booking or paying a deposit, check four things: (1) it’s a licensed travel agency, (2) it’s a Quality Assurance Association member, (3) it carries performance-guarantee insurance, (4) any penalties or disputes. All are publicly verifiable.

Verify the license first

Use the Tourism Administration’s agency lookup to confirm the agency is licensed (comprehensive/type-A/type-B), not an unlicensed individual.

QAA membership + guarantee

Check Travel Quality Assurance Association (TQAA) membership; members carry a performance guarantee that compensates travelers if the agency collapses.

Penalties & disputes

Check the tourism authority’s penalty notices and dispute news; suspiciously cheap tours or requests to wire money to a personal account are red flags.

Keep it in writing & pay by card

Keep contract, itinerary and payment records; pay by card where possible (chargeback protection) rather than cash to a personal account.

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FAQ

Can I recover money if the agency folds?

If it’s a QAA member with performance-guarantee insurance, you can claim per the rules — which is why you verify membership first.

Are ultra-cheap tours safe?

Be cautious: they may be shopping tours or financially weak; verify license, membership and reviews first.

Official sources:交通部觀光署旅行業查詢系統、中華民國旅行業品質保障協會、消費者保護會。
Public-data summary, not legal or investment advice. Updated:2026-06-20。